Text Banking

Go Mobile

Text banking gives you real-time access to your accounts when you are on the go. Get the account information you need without having to log in through online banking. If you can get a signal, you can get to your accounts! Just send a quick text message to your account and you'll receive a reply. It's fast and it's easy.

You'll also have peace of mind knowing your personal information is always secure. The only information transmitted is your account balance or your recent account activity. Even if you lose your phone, no one will be able to make changes to your account, steal funds or personal or financial information.

Ready to sign up?

Getting started with Text Banking is easy. All you need is access to MemberDirect® online banking. Don't have online banking access? Contact your branch to sign up today.

If you're already on online banking user:

  1. Login to your online banking account and click on Account Services, then go to the Add/Modify Mobile Banking selection.
  2. Enter your mobile phone information
  3. You'll receive a text message with your passcode
  4. Confirm your passcode and select the accounts you want to access with mobile banking

Once you've signed up, it's easy to use.

Common Text Banking Shortcodes

Once you have signed up for Mobile Text Banking, text message* any of the below commands to 66639 (MONEY). A few seconds later, you'll receive the requested account information on your cell phone.

  • ACT - To access the account activity of your primary account
  • ACT <account nickname> - To access the account activity of a specific account (ie. SAV1, SAV2)
  • BAL - To access the balance of your primary account
  • BAL ALL - To access the balances of all your accounts
  • BAL <account nickname> - To access the balance of a specific account
  • DISABLE - To temporarily disable your phone
  • HELP - To access a list of the commands you can use
  • INFO - To access contact info about Coastal Financial Credit Union
  • STOP - To permanently delete a phone from accessing the Coastal Financial Credit Union's mobile banking function

And, to make it even easier, you can save the short code 66639 in your phone for quick and easy access. You can even save your text messages and simply resend for future use.

Mobile Text Banking is Secure

  We've taken extra measures to ensure your information is secure:
  • The only information that is transmitted is your account balance or your recent account activity. Even if you lose your phone, no one will be able to make changes or withdrawals from your account. And, in the event you lose your phone, cancelling this service is quick and easy.
  • No personal information ever appears in your text message.
  • Your account and member numbers are never transmitted to your mobile phone.
  • You never have to enter your Personal Access Code (PAC) or PIN number, so there is no risk that these numbers will ever be known.

 

 

*Standard text messaging rates may apply depending on your provider and plan.

®MemberDirect is a registered trademark owned by Credit Union Central of Canada, used under license.